Frequently Asked Questions

All therapy sessions are currently offered entirely online. If you are unsure about having sessions online, please get in touch and we can discuss this further. 

During your first session,  Dr Lemkey will ask you questions to get to know you better and understand what has brought you to these services. You will also have the opportunity to ask any questions you may have.

Sessions typically last 1 hour, although session length may vary depending on your specific needs and preferences.

Any cancelled sessions are fully refundable if a minimum of 48 hours notice is provided. If a session is cancelled 24 - 48 hours before your session, you will receive a 50% refund. Late cancellations (less than 24 hours notice) are non-refundable. 

Please  note that cancellation policies for insurance companies may vary. Most insurance companies will not cover non-attendance and/or late cancellations so clients will be invoiced directly for any outstanding fees.

Yes, all sessions are confidential. However, there are some limits to confidentiality. These include if there are concerns about your safety or the safety of someone else. If these matter arise, these concerns will be discussed with you openly so you are aware of the information being shared. You will also be asked if you want information regarding your treatment to be shared with  your GP.